About Vicenda

In an environment as dynamic and complex as supply chain management, it is imperative for supply chain professionals to keep in touch with industry trends, best practices and technological advancements in order to maintain an optimal and competitive supply chain.

Vicenda is an innovative services company delivering business information services to the logistics and supply chain industry. Our focus is to provide executives with tailored business platforms that allow them to keep informed and up-to-date with the latest industry trends. Our workshops, conferences and roundtables bring together industry experts and seasoned practitioners to share their knowledge, experience and insight in interactive learning environments.

Although content is always based on sound academic principles, we have a strong focus on sharing fresh perspectives and practical solutions to the business challenges that supply chain executives encounter daily.

Supply Chain Update is our online industry publication. Now in its fifth year, it continues to provide a valuable platform for industry news, articles, perspectives, multimedia, events and supply chain jobs. Visit the site here.

UPCOMING EVENTS

BEST PRACTICES: DEMAND PLANNING & INVENTORY OPTIMISATION
20 - 21 February 2019
Premier Hotel, OR Tambo, Jhb

The volatility of sales in today’s highly competitive marketplace lends itself to less reliable sales forecasts and the consequent necessity of higher inventory levels to maintain reasonable customer service levels. Accurate demand forecasts are a necessity in order to maintain service levels and optimize inventory levels in a lean operating supply chain.

The content of this workshop is practical and delegates will leave with proven methodologies that can immediately be implemented in their supply chain. Attendees will be encouraged to participate, debate, and discuss the topics that are presented. The presenter will also address the fundamental issues challenging modern organisations and will offer strategic and practical approaches for consideration to consistently improve forecast accuracy and optimise inventory performance in your organisation.

COMPLIANCE FOR IMPORTERS: THE NEW CUSTOMS ACT PROGRAMME
26 - 27 February 2019
Southern Sun Elangeni & Maharani, Durban

The New Customs Act Programme (NCAP) is a must know for all companies involved in any form of imports. The New Customs Act will be implemented this year and these changes need to be fully understood and more importantly, how to implement these changes within your organisation to ensure compliancy.

Delivered by the Master Trainer for the International Chamber of Commerce for Africa, this workshop is aimed at providing delegates with an understanding of how this new act will affect your business and how to implement up-to-date import administration processes and policies to ensure compliancy and avoid penalties. Practical exercises are included in this workshop which will provide delegates with the necessary information and practical skills which can be easily implemented in the work-place.

MASTERCLASS: WAREHOUSE LAYOUT & DESIGN
5 March 2019
Premier Hotel, OR Tambo, Jhb

Although increasing capacity and improving productivity and service levels are priorities in any distribution centre, achieving these goals is not always a straight-forward task in facilities that weren’t initially designed to accommodate the modern supply chain. Whether you are re-engineering your current distribution centre or considering developing a new “fit for purpose” facility, this workshop will provide delegates with insight into the key elements that must be considered before taking any step forward.

This workshop offers a unique opportunity to gain valuable insight into current best practices and international trends in warehouse layout and design from one of South Africa’s foremost experts in this specialised field.

MASTERCLASS: EXPORTING INTO AFRICA
3 - 4 April 2019
Protea Hotel Tyger Valley, Cape Town

This two-day workshop will cover the real-world application of how to effectively handle the technical aspects relating to exporting into Africa.  It is highly practical and will also highlight potential problems that could arise from incorrectly applying these technical processes and how to evade the pitfalls relating to the unique nature of Exporting into Africa.

Delivered by the Master Trainer for the International Chamber of Commerce for Africa, the workshop is aimed at providing delegates with an understanding of current best inter-processes, South African government statutory requirements, the benefits offered by trade agreements such as SADC, EAC, COMESA and SACU and how to implement up-to-date export administration processes within every organisation. 

MASTERCLASS: EXPORTING INTO AFRICA
10 - 11 April 2019
Premier Hotel, OR Tambo, Jhb

This two-day workshop will cover the real-world application of how to effectively handle the technical aspects relating to exporting into Africa.  It is highly practical and will also highlight potential problems that could arise from incorrectly applying these technical processes and how to evade the pitfalls relating to the unique nature of Exporting into Africa.

Delivered by the Master Trainer for the International Chamber of Commerce for Africa, the workshop is aimed at providing delegates with an understanding of current best inter-processes, South African government statutory requirements, the benefits offered by trade agreements such as SADC, EAC, COMESA and SACU and how to implement up-to-date export administration processes within every organisation. 

EFFECTIVE INVENTORY MANAGEMENT
10 - 11 April 2019
Premier Hotel, OR Tambo, Jhb

This two-day workshop will provide delegates with a comprehensive understanding of current best practices in inventory management and importantly, how to apply them effectively in their current environment. Specifically, the workshop will cover:

   -  The role & functions of inventory within the supply chain
   -  Best practices for the management of inventory
   -  Performance measurement & improvement
   -  Solutions to inventory management challenges
   -  Understanding the real cost of inventory
   -  Supply chain principles & management issues
   -  Implementation action plans

The content of this workshop is practical and delegates will leave with tools, ideas and proven methodologies that can immediately be implemented in their supply chain.

COMPLIANCE FOR IMPORTERS: THE NEW CUSTOMS ACT PROGRAMME
14 - 15 May 2019
Premier Hotel, OR Tambo, Jhb

The New Customs Act Programme (NCAP) is a must know for all companies involved in any form of imports. The New Customs Act will be implemented this year and these changes need to be fully understood and more importantly, how to implement these changes within your organisation to ensure compliancy.

Delivered by the Master Trainer for the International Chamber of Commerce for Africa, this workshop is aimed at providing delegates with an understanding of how this new act will affect your business and how to implement up-to-date import administration processes and policies to ensure compliancy and avoid penalties. Practical exercises are included in this workshop which will provide delegates with the necessary information and practical skills which can be easily implemented in the work-place.

EFFECTIVE STORES MANAGEMENT
22 - 23 May 2019
Premier Hotel, OR Tambo, Jhb

Effective Stores Operations play a critical role in the profitability and success of each business. The manner in which stores are managed can impact significantly on inventory, customer service levels and ultimately, the company’s bottom line.

This workshop will provide delegates with a complete understanding of current best practices in stores management and importantly, how to apply them effectively in their current environment. The aim of this workshop is empower delegates with the knowledge to increase efficiency, improve productivity and be more customer-focused and service oriented. The content is practical and over these two days, delegates will gain knowledge of the fundamentals in managing stores effectively as well as proven methodologies that can immediately be implemented in their stores or warehouse.

EFFECTIVE DISTRIBUTION MANAGEMENT
5 - 6 June 2019
Premier Hotel, OR Tambo, Jhb

For any company that offers goods or services, it is vital to conduct efficient and cost-effective distribution in order to reduce operating costs, maintain customer service levels and sustain growth in today’s highly competitive marketplace.

This workshop will provide delegates with an understanding of the components required to create and maintain an effective distribution network and will also take into account some of the changing dynamics of our South African landscape. The content is a combination of proven methodologies and valuable perspectives. On completion of this workshop, delegates will be able to better understand:

• how to improve and maintain a high level of customer service
• the costs associated with servicing customers
• proven techniques to improve distribution strategy and execution
• how to reduce distribution costs through improved efficiencies
• how to apply processes and technology to optimise the efficiency of your operation
• effective tools for problem solving distribution issues
• how to measure performance effectively and create an environment of continuous improvement

LOGISTICS COSTINGS
17 July 2019
Premier Hotel, OR Tambo, Jhb

Every company has its own unique supply chain, with highly individualized logistics cost inputs, yet most companies seem to suffer from a lack of visibility of costs as they are incurred through the supply chain pipeline. In order to effectively monitor, manage and optimise their operational costs, logistics professionals must understand the specific logistics cost elements and drivers as well as the true costs of servicing different customer types / channels & market segments.

The content of this workshop has been designed to empower delegates with a solid understanding of logistics cost elements and drivers as well as the critical relationships between physical activities, operating performance, cost generation and pricing within a logistics environment. 

WHAT'S NEW