About Vicenda

In an environment as dynamic and complex as supply chain management, it is imperative for supply chain professionals to keep in touch with industry trends, best practices and technological advancements in order to maintain an optimal and competitive supply chain.

Vicenda is an innovative services company delivering business information services to the logistics and supply chain industry. Our focus is to provide executives with tailored business platforms that allow them to keep informed and up-to-date with the latest industry trends. Our workshops, conferences and roundtables bring together industry experts and seasoned practitioners to share their knowledge, experience and insight in interactive learning environments.

Although content is always based on sound academic principles, we have a strong focus on sharing fresh perspectives and practical solutions to the business challenges that supply chain executives encounter daily.

Supply Chain Update is our online industry publication. Now in its fifth year, it continues to provide a valuable platform for industry news, articles, perspectives, multimedia, events and supply chain jobs. Visit the site here.


7 May 2020
Premier Hotel, OR Tambo, Jhb

The logistics costs of satisfying customer demand can be substantial, yet these costs are generally not fully understood by organisations as typical accounting systems tend to be focused on detailing product costs as opposed to customer service costs.

Every company has its own unique supply chain, with highly individualized logistics cost inputs, yet most companies seem to suffer from a lack of visibility of costs as they are incurred through the supply chain pipeline. In order to effectively monitor, manage and optimise their operational costs, logistics professionals must understand the specific logistics cost elements and drivers as well as the true costs of servicing different customer types / channels & market segments.

The content of this workshop has been designed to empower delegates with a solid understanding of logistics cost elements and drivers as well as the critical relationships between physical activities, operating performance, cost generation and pricing within a logistics environment.


11 - 12 May 2020
Premier Hotel, OR Tambo, Jhb

Facilitated by three experienced practitioners and led by Clayton Thomas, one of the leading warehouse experts in SA, this interactive two-day workshop is designed to provide delegates with the skills and knowledge required to effectively measure and improve operational performance within their own distribution centres.

The practical nature of this workshop ensures that delegates will leave with techniques and methodologies that can immediately be implemented in their operations. In addition, our experienced facilitators will also address some of the more common issues challenging modern organisations and will offer strategic and practical approaches for consideration in transforming your distribution centre into a value-adding link in your supply chain.


20 - 21 May 2020
Premier Hotel, OR Tambo, Jhb

The volatility of sales in today’s highly competitive marketplace lends itself to less reliable sales forecasts and the consequent necessity of higher inventory levels to maintain reasonable customer service levels. Accurate demand forecasts are a necessity in order to maintain service levels and optimize inventory levels in a lean operating supply chain.

The content of this workshop is practical and delegates will leave with proven methodologies that can immediately be implemented in their supply chain. Attendees will be encouraged to participate, debate, and discuss the topics that are presented. The presenter will also address the fundamental issues challenging modern organisations and will offer strategic and practical approaches for consideration to consistently improve forecast accuracy and optimise inventory performance in your organisation.


21 May 2020
Premier Hotel, OR Tambo, Jhb

Many companies / cargo owners believe their transport operations are efficient with little room for improvement – “if costs are the same or less than last year then we’re doing ok?”. Very often the only area where attention is focused is upon negotiating ‘a better rate’ – a simplistic solution for what is a complex problem. However - the companies that are achieving exceptional savings in their logistics are successful by taking a new, integrated approach to the entire transportation process.

This workshop offers a unique opportunity to gain valuable, fresh insights into this integrated approach to transport optimisation. Delegates will benefit from the first-hand knowledge and experience of some of South Africa’s foremost consultants in this specialised field, to uncover hidden inefficiencies and unlock new areas for savings and performance enhancement. The session will also enable delegates to benchmark their own organisation against industry best practice to help develop their own Transport Improvement Plan.


22 - 23 July 2020
Premier Hotel, OR Tambo, Jhb

This two-day workshop will cover the real-world application of how to effectively handle the technical aspects relating to exporting into Africa.  It is highly practical and will also highlight potential problems that could arise from incorrectly applying these technical processes and how to evade the pitfalls relating to the unique nature of Exporting into Africa.

This workshop is aimed at providing delegates with an understanding of current best inter-processes, South African government statutory requirements, the benefits offered by trade agreements and how to implement up-to-date export administration processes within every organisation.