About Vicenda

In an environment as dynamic and complex as supply chain management, it is imperative for supply chain professionals to keep in touch with industry trends, best practices and technological advancements in order to maintain an optimal and competitive supply chain.

Vicenda is an innovative services company delivering business information services to the logistics and supply chain industry. Our focus is to provide executives with tailored business platforms that allow them to keep informed and up-to-date with the latest industry trends. Our workshops, conferences and roundtables bring together industry experts and seasoned practitioners to share their knowledge, experience and insight in interactive learning environments.

Although content is always based on sound academic principles, we have a strong focus on sharing fresh perspectives and practical solutions to the business challenges that supply chain executives encounter daily.

Supply Chain Update is our online industry publication. Now in its fifth year, it continues to provide a valuable platform for industry news, articles, perspectives, multimedia, events and supply chain jobs. Visit the site here.

UPCOMING EVENTS

SARS COMPLIANCE FOR EXPORTERS
4 June 2025
Online workshop

To accommodate changes in the global trade environment particularly since the COVID-19 pandemic, Customs and Excise have implemented new rulings. From a local perspective, Customs and Excise have implemented the latest R316 revision which holds considerable benefits for exporters.

This revision has already been implemented, yet most exporters are unaware not only of the latest legislation relating to over-border exports and the relevant benefits to exporters but also the penalties for non-compliance.

Delivered by Linda Duxbury-Bird, regarded as the South African expert on all aspects of international trade, education and training, this half-day workshop will focus on:

·        Understanding the Customs Control and Duty Bills of 2014, how this directly affects exporters and how export orders should be completed to ensure Customs compliancy

·        How to ensure that all documentation is aligned to the Customs and Excise, Control and Duty Bills

·        Understanding the SARS R316 Revision and invoicing procedures for exporters & when to zero rate or charge VAT with every export order

 


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MASTERCLASS: INCOTERMS® 2020 RULES
10 June 2025
Online workshop

Incoterms ® are fundamental to international trade, providing a set of contract terms for international trade and delivery of freight. The Incoterms ® 2020 is a must know for all parties involved in any form of international trade and need to be clearly understood in order to ensure compliancy and clearly define the seller & buyers' responsibilities, risks and costs. This one-day programme will include:

 

·         The current Incoterms ® 2020 rules in detail

·         How to implement these rules into every contract of sale

·         Which Incoterms ® 2020 to quote in order to zero rate VAT on exports

·         Understanding the delivery of every Incoterm from EXW – DDP

·         Why traders would choose one set of Incoterm rules over another

·         How to insert Incoterms ® 2020 into your import and export costings

·         Commonly misused terms and how to avoid the consequences

Why every trader / importer / exporter needs to implement the Incoterms ® 2020 into all legal contracts

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MASTERCLASS: LOGISTICS COSTINGS
24 July 2025
Online workshop

The logistics costs of satisfying customer demand can be substantial, yet these costs are generally not fully understood by organisations as typical accounting systems tend to be focused on detailing product costs as opposed to customer service costs.

Every company has its own unique supply chain, with highly individualized logistics cost inputs, yet most companies seem to suffer from a lack of visibility of costs as they are incurred through the supply chain pipeline.

In order to effectively monitor, manage and optimise their operational costs, logistics professionals must understand the specific logistics cost elements and drivers as well as the true costs of servicing different customer types / channels & market segments.

The content of this workshop has been designed to empower delegates with a solid understanding of logistics cost elements and drivers as well as the critical relationships between physical activities, operating performance, cost generation and pricing within a logistics environment.

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MASTERCLASS: IMPORT & EXPORT DOCUMENTATION
29 July 2025
Online workshop

Documents move goods from one country to another, banks pay on the presentation of key documents, Customs and Excise globally allow products entry into a country based on documentary evidence and the only proof of performance that an exporter or importer has, are the documents provided.

Delivered by Linda Bird-Duxbury, a leading South African expert on all aspects of international trade, this workshop will ensure that you clearly understand the four essential contracts of international trade:

·         The contract of sale

·         The contract of payment

·         The contract of transport

·         The contract of marine insurance

Practical examples are consistently referenced in this workshop to provide delegates with the necessary information and practical skills which can be easily implemented in the work-place.

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STANDARD OPERATING PROCEDURES FOR IMPORTERS & EXPORTERS
6 - 7 August 2025
Online workshop

A Standard Operating Procedure (SOP) is a procedure specific to your operation that describes the activities necessary to complete tasks in accordance with industry regulations, local & international laws. The SOP is an absolute necessity to ensure that operations between importers/exporters, freight forwarders, carriers, and other stakeholders run smoothly.

SOPs put all parties on the same page as your goods are in transit. When complications arise (and they do), parties refer to the SOP document for clarity and guidance to ensure an appropriate and consistent response.

Over these two half-days, Linda will lead participants through the process to create an SOP that is logical, updatable, implementable and contains your relevant company policies including how to effectively utilise this document to prevent errors, wasted time, and unnecessary fees and fines.

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SARS COMPLIANCE FOR IMPORTERS
19 August 2025
Online workshop

The New Customs Act Programme (NCAP) is a must know for all companies involved in any form of imports. The New Customs Act needs to be fully understood and more importantly, how to implement these processes within your organisation to ensure compliancy.

Workshop highlights:

·     EDI (Electronic Data Interchange) reporting and including the NCAP (the New Customs Act Programme) – MPR (Manifest Processing system) and the RCG (Reporting of Conveyance Goods)

·     Accreditation for Preferred Trader legislation and the Customs Sufficient Knowledge programme

·     Customs Values, including obtaining a Valuation Determination Number (VDN)

·     Customs calculations, how specific, ad-valorem and excise tariffs are calculated

·     Customs Procedure Category Codes, including the permissible Customs procedures

·     The Tariff Book and the Schedules to the Customs and Excise Act

·     Import documentation, what Customs and Excise need to see with every import clearance, including commercial, transport, origin & other supporting documentation

·     The Customs SAD500 and SAD501


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LEGAL ASPECTS OF INTERNATIONAL TRADE
9 September 2025
Online workshop

Companies often overlook the importance of having solid contracts that look after the needs of both the seller and the buyer. Having consulted globally on international trade risk, our workshop facilitator has found the weakest link to often be the “contract”, frequently resulting in costly mistakes.

In addition, understanding the importance of having terms and conditions of sale, that talk to both local and international sales is essential for any company involved in any aspect of international trade.

Delivered by Linda Bird-Duxbury, a leading South African expert on all aspects of international trade, this online workshop will provide delegates with the most current rulings, an understanding of international and local legal requirements and the elements that you need to put into place to ensure that every contract entered into will provide the necessary legal protection.

The workshop is highly interactive, and we encourage our delegates to join the workshop, armed with questions on the challenges and experiences in your own environment.

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MASTERCLASS: EXPORTING INTO AFRICA
15 - 16 October 2025
Online workshop

This workshop will cover the real-world application of how to effectively handle the technical and practical aspects relating to exporting goods into Africa. It is highly practical and will also highlight challenges that could arise from incorrectly applying these technical processes and how to evade the pitfalls relating to the unique nature of exporting into Africa.

This workshop is aimed at providing delegates with an understanding of current best inter-processes, South African government statutory requirements, the benefits offered by trade agreements and how to implement up-to-date export administration processes within every organisation. Highlights include:

·       The statutory requirements for SARS and the SARB to ensure compliancy and avoidance of fines. This includes the latest SARS R316 revision

·       Trade agreements including – SADC (Southern African Development Community Agreement) and AfCFTA (The African Continental Free Trade Agreement) – what are the benefits?

·       International methods of payment & finance – securing payment when exporting into Africa is vital

·       Export documentation – covering the A–Z of all international trade documentation

·       Moving your goods into Africa - understanding the complexities and barriers to ensuring successful movement of your freight into African markets.

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MASTERCLASS: METHODS OF PAYMENT & INTERNATIONAL FINANCE
23 October 2025
Online workshop

In the wake of shifting geopolitical alliances, rising protectionism, and the gradual retreat from globalization, international trade is facing unprecedented levels of uncertainty. For exporters, this means that securing reliable and risk-mitigated payment methods is no longer optional - it’s essential. This course provides a critical overview of international payment methods, with a sharp focus on the evolving challenges of global trade.

Exporters will learn how to assess risk, select the most secure instruments of payment, and implement practices that protect revenue across complex international transactions. From Letters of Credit to Documentary Collections and Open Accounts, this course equips professionals with the knowledge and tools to trade with confidence, even in volatile markets.

This practical workshop will provide delegates with insight on:

·         International methods of payment including cash in advance, documentary credits, bank collections, open account, factoring and forfeiting

·         How to interpret process and present documents under various methods of payment including letters of credit and the UCP 600

·         South African Reserve Bank requirements including UCR Number requirements for both SARB and SARS

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